Privacy Policy

Welcome to Touch World International

Your privacy matters to us, and we’re committed to protecting the information you share with us — whether you’re a first-time visitor, a returning client, or just exploring what we offer.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. What Information We Collect

When you interact with Touch World International, we may collect the following details:

Personal Info: Name, email, phone number, shipping/billing address
Business Info: Company name, brand name, order preferences
Order Details: Product types, quantities, and designs you’re interested in
Payment Info: (Processed securely through third-party providers; we don’t store payment details)
Website Usage Data: Your browsing behavior, pages visited, device info, IP address, etc.

2. How We Use Your Information

We only use your information to:

Respond to your inquiries and send quotations or mockups
Process your orders and deliver your products.
Improve user experience on our website.
Send updates on orders, offers, or production timelines (only if opted in)
Provide post-sales support or resolve any issues.

We do NOT sell, rent, or trade your data. Period.

3. Cookies & Tracking

Yes, like most websites, we use cookies. They help us understand how visitors use our site so we can improve the experience for everyone. You can adjust your cookie preferences in your browser settings anytime.

4. How We Protect Your Information

Secure servers with up-to-date encryption protocols
Limited access to internal teams only when needed
Regular audits to ensure privacy standards are met
All payment data is processed via secure, PCI-compliant platforms (like Stripe, PayPal, etc)

5. Sharing Your Information

We only share your data with:

Logistics partners (for delivery purposes)
Payment processors (for order payments)
Support tools (like email or CRM systems — only as needed for your experience)

These partners are required to keep your info confidential and only use it to support your interaction with us.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to inaccurate information.
Ask us to delete your data (unless legally required to keep it)
Opt out of marketing or promotional emails at any time.

Just email us at our Email and we’ll handle your request quickly and respectfully.

7. External Links

Our site may include links to other websites or platforms (like social media or partner vendors). We’re not responsible for their content or privacy practices. Always check their policies if you interact with them.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or business changes. Any updates will be posted on this page with a new “Last Updated” date.